Page Contents:

• Corporate Documentation
• Sales Administration
• Marketing Collateral
• State of Recalls Report
• R+ Standalone Card Campaigns
• CallCapture OFAH
• Graphic Standards & Logos
• RM Academy Training Videos
• RM Marketing & Sales Videos
• Sales Tools by OEM
• RM Consumer Media
• RM Industry Media
• Recall Rundown Newsletter

Other Site Resources:

• Recall Masters Blog
• Recall Masters Press Releases
• Automotive Recall News
• Open Recall Report Order (Dealer)
• Open Recall Report Order (Agent)
• JOHNNY
  • Sales Hub
  • Marketing Hub
  • R+ Gift Card Campaigns

Consumer-Facing:

MotorSafety.org Consumer Site

Industry-Facing:

RM LinkedIn Page

RM Credentials

This 0ne-page document provides a brief summary of Recall Masters – corporate backgrounder.

Mutual NDA

Non-Disclosure Agreement that outlines confidential information that parties wish to share with one another for certain purposes, but wish to restrict access to or by third parties. .

Supported Makes List

Download a listing of all makes in the US and Canada that are supported by the Recall Masters platform.

RM Customer Performance Sheet

8.5″ x 11″ single-sided document that provides key Recall Masters ROI data, customer excerpts and a small list of dealer clients.

Case Study

Case study involving Sullivan Brothers Toyota, which generated $384,000 in service revenue and approximately $2 million in vehicle sales.

Media Highlights

Download a reprinted article from the August 21, 2017 issue of FixedOps Journal from Automotive News.  The article features Recall Masters.

Enterprise Services Product Sheet

Download the Enterprise Services product sheet, which outlines solutions for strategic partners.

Enterprise Services PPT

Download the most up-to-date version of the Enterprise Services PowerPoint.  You must have access to JOHNNY (access to RM staff only).

2022 State of Recalls data summary.

2022 State of Recalls white paper brief

Recall Masters Letterhead

Download the most up-to-date version of the RM letterhead.  You must have access to JOHNNY (access to RM staff only).

Recall Masters Documentation Template

Download the most up-to-date version of the RM documentation template.  You must have access to JOHNNY (access to RM staff only).

RM Web Conference Backgrounds

Download RM-branded background images for webconferences.  Access to RM staff only. click here

R+ Premium Logo

Download the PNG version of the R+ Premium logo (web/presentation version).  Right-cick and “Save As”

MotorSafety.org Logo

Download the PNG version of the MotorSafety.org logo (web/presentation version).  Right-cick and “Save As”

Recall Free Guarantee Shield

Download the PNG version of the MotorSafety.org “Recall Free Guarantee” shield (web/presentation version).  Right-cick and “Save As”

RM Academy Logo

Download the PNG version of the Recall Masters Academy logo (web/presentation version).  Right-cick and “Save As”

July 12, 2019 – Dan Beres, managing partner at Recall Masters, joins us to discuss recall strategies for the fixed ops department..  Featured AutoSuccess.

August 27, 2019 – Thanks to our partners at Long Beach BMW, CBS Los Angeles covered a great story on how mobile recall repairs and consumer convenience come together to help keep our roads and highways safe.  Featured on KCBS Los Angeles.

September 4, 2018 – NY1 investigation finds some city vehicles have outstanding safety recalls. Read more on the NY1 website.

May 2, 2018 – When Their Cars Get Recalled, Uber and Lyft Choose Not to Know – Recall Masters Featured in an Insightful Article from The Information

October 27, 2017 – Record number of vehicles on the road with unrepaired recalls.  Featured on WJLA Washington D.C. 

November 13, 2017 – “Why millions of cars could put you at risk on the road”, read the whole  article on the ABC 3 Pensacola, Florida website

November 10, 2017 – “Record number of vehicles on the road with unrepaired recalls”, read the whole  article in MCBS 12 West Palm Beach, Florida website. 

November 9, 2017  – ” FOX 45 Investigates: Takata airbag recall, deadline to file a claim”, read the whole article on the Fox 45 Dayton, Ohio website

May 24, 2017 – “Defuse the Ticking Time Bomb of Open Recalls “, read the whole  article on the SearchAutoParts.com website

May 23, 2017 – “Recall Fatigue: The Dirty Secret Affecting Millions of Cars”, read the whole  article in MotorTrend Magazine 

May 15, 2017  – “1 In 4 Oregon Vehicles Has Unfixed Recalls”, read the whole article on the Oregon Public Broadcasting website

May 10, 2017 – More Than 500K Recalled Cars Cruising In Maryland featured on CBS Baltimore

May 3, 2017 –  Safety Recalls in the Sharing Economy: Should You Be Worried? featured in TheZebra.com.

Is your Uber driver shuttling you around in a defective car? Would Uber know or do anything about it? What about homes on Airbnb? In the “Sharing Economy,” these concerns are increasingly real.  If you have a new car, or a new baby (with the accompanying new-baby gear), or a new fancy appliance, you might have signed up online or mailed back a form asking to be notified in the event of a product…read the whole story on TheZebra.com.

May 2, 2017 – 902,000 Recalled Cars Still on Valley Roads article featured on KNXV ABC Phoenix

May 2, 2017 – “New Tech Enhances Tracking of Owners of Recalled Vehicles” article featured in Personal Injury Lawyers of San Diego

[AUDIO} April 13, 2017 interview of Chris Miller on recall crisis in South Florida on WIOD-AM Radio Miami 

April 12, 2017 feature on recalls with Chris Miller on FOX Birmingham – Good Day Alabama

April 7, 2017 report on UBER/Lyft vehicle recalls from KGAN CBS Channel 2 from Cedar Rapids, IA 

[AUDIO] – April 6, 2017 – Feature on Recall Masters on KCRB Radio, North Bay, CA

April 2, 2017 feature on Cleveland 19 News.  406,000 Cars in the Cleveland Metro Area Have Open Recalls.

April 1, 2017 feature on the Milwaukee Courier website – Vehicle Recalls are a Gamble Not Worth Risking

There are 311,000 recalled cars on Milwaukee roads, said Recall Masters Co-Founder Chris Miller, and your car could be one of those.  One out of three car are unaware of their car’s recall and this is because car dealerships lose contact with the owner, he said. December of 2014 is when Miller launched his own website…read the full story on the Milwaukee Courier website.

March 15, 2017 feature about Recall Masters in Entrepreneur.com .

March 2, 2017 interview on AutoNetwork.com.  Recall Masters segment begins at 5:50 and ends at 49:10.

February 28, 2017 report from WFLA News Channel 8 – Recalled Uber, Lyft cars could pose safety risk

[AUDIO] – February 17, 2017 interview of Christopher Miller, President of Recall Masters – Business for Breakfast Show on Money Radio 1510 am in Phoenix

February 16, 2017 report from ABC St. Louis News – Recall Danger: 63 Million Vehicles on the Road Have Unchecked Recalls

[AUDIO] – February 1, 2017 interview on KRLD 1080 NewsRadio Dallas report – The Recall Crisis in Dallas, TX and Across this Nation 

January 27, 2017 – CBS NEWS NEW YORK – Safety Hazard SaaS for Auto Industry Tracks Millions of Cars Under Recall on the Roads

read the full article on the Enterprise Tech website

January 18, 2017 – CBS NEWS NEW YORK – Many Long Island Drivers Aren’t Bringing In Recalled Vehicles

COMMACK, N.Y. (CBSNewYork) — A new survey finds that millions of cars nationwide have been recalled, but they have yet to be repaired.  As CBS2’s Jessica Moore…

read the full article on the CBS New York website

January 18, 2017 – NEWSDAY – 450,000 cars on LI have unfixed recalls, report says

…read the full article on the Newsday website

January 17, 2017 – MNI ALIVE – Recall Epidemic: Why Are More Than 60 Million Recalled Cars Still on America’s Roads?

…read the full article on the MNI Alive website

January 5, 2017 – DON411.COM – Recall Masters, is changing the way recalls are tracked, monitored and addressed—faster than any government agency could

Question: With approximately 100 million vehicles being recalled in the USA alone since 2014, why are 63 million unrepaired cars still on the roads?  Answer: Information about recalled vehicles is decentralized, unorganized, and difficult to find. In many cases, people aren’t even aware that their car has been recalled.  Enter Chris Miller…read the full article on the don411.com  website

September 27, 2016 – The Denver Post – Colorado is the No. 2 state for used cars up for sale also under recall, study says

…read the full article on the Denver Post website

Dealers, automakers use new tools to reach vehicle owners

U.S. light-vehicle recalls have plunged to their lowest level in five years. But as the nature of safety recalls changes with the evolution of automotive technology, automakers and dealerships are turning to new tools to reach owners of recalled vehicles.

Automakers recalled 30.7 million cars and light trucks in the United States last year, NHTSA reports. That was a dramatic drop from 2016, when recalls related to defective — and potentially deadly — Takata airbag inflators elevated the total to a record 53 million.

Although Takata-related recalls are expected to continue at least through 2020, NHTSA reports that 60 percent of the roughly 50 million vehicles covered by those recalls in the United States have been fixed. Overall, 70 to 80 percent of all vehicles recalled in 2016 and 2017 got repaired, industry analysts estimate…

Read the whole article on the Automotive News Fixed Ops Journal website.

Are Consumers Ready to Join Dealerships in Resolving the Recall Crisis?

Persuading owners to take their recalled vehicles into the dealership for repair has left the automotive industry and consumer safety groups perplexed about a viable solution. Seeking more information as to where consumers stand on this issue, Recall Masters, a digital forensics and communications company that specializes in recall management for the automotive industry, recently surveyed 1,521 U.S. consumers.

More than 80 percent of U.S. consumers indicated that a vehicle’s recall status was important or extremely important, according to the findings of the survey. The study, conducted from September 2017 through January 2018, revealed a wide range of consumer attitudes and perspectives that might explain why approximately three in ten vehicles on the road today have an open recall.…

Read the whole March/April 2018 article on the FixedOps website or in PDF.

Download Article as a PDF

New software helps dealerships track safety recalls better

Last year, 53.2 million cars and trucks were recalled in the United States — the third straight year the figure topped 50 million. A dealership can get in trouble for selling a used vehicle, knowingly or unwittingly, that is covered by a safety recall.

New digital tools are helping dealers manage the bewildering array of recalls. They enable retailers to identify recalled vehicles sooner and more accurately, reduce potential liability and customer hassle and recondition used cars and trucks for sale more efficiently.

Software providers AutoAp and Recall Masters offer products that enable dealers to closely monitor safety recalls and automate tracking of used vehicles in their inventory. The vendors give customers daily updates on recalled vehicles…

Read the whole August 21, 2017 article on the Automotive News website.

Download Article as a PDF

Digital Dealer Magazine

August 30, 2019 – An Innovative Way to Keep the Roads Safe & Bring in Customers
August 13, 2019 – Getting Service Recommendations Is Child’s Play
August 2, 2019 – How Can Your Dealership Win Business from Recall Customers?
July 17, 2019 – A Tidal Wave of Change May Be on Its Way to Dealerships
July 2, 2019 – What’s the Silver Lining in this New Car Sales Slump We’re In?
June 17, 2019 – Is Ridesharing Always Safe? Hail NO!
June 5, 2019 – Navigating the Maze of New In-Vehicle Technology
May 16, 2019 – The Great Race Against Time!
April 29, 2019 – Are You A Good Leader?
April 16, 2019 – Can You Hear Me Now?
April 1, 2019 – The Sales-to-Service Handoff Can Translate to Serious Revenue & Loyal Customers
March 21, 2019 – Takata Strikes Back with a Vengeance
March 7, 2019 – When it Comes to Technicians, Dealerships May Need a Bigger Boat
February 12, 2019 – Technicians are the Key to Dealerships’ Future
January 21, 2019 – Turning Recalls from Trash to Treasure
December 26, 2018 – The Growing Used Vehicle Market May Be Great for Consumers
December 10, 2018 – Customer Experience Upgrades in 3 Simple Steps
November 13, 2018 – As Safety Value Increases, So Do Repairs
October 24, 2018 – Why Technicians will Soon Rule the Automotive Industry
October 19, 2018 – When Digital Starts Winning, Fight Back
September 27, 2018 – The Pitfalls of Discounting Service
September 21, 2018 – Hello, Is It Me You’re Looking For?
September 5, 2018 – Take a Good Look at Your Recall Customers
August 27, 2018 – Advancing Technology and the Public Threat
July 31, 2018 – Are We Playing Whack-A-Mole with Recalls?
June 22, 2018 – One Small Step Is a Good Start to a Long Journey
June 17, 2018 – When Batman Decides a Recall Isn’t Enough
May 18, 2018 – Outsourcing Customer Communications – Should the Service Department Worry?
May 8, 2018- What Do Car Subscription Services Mean for Dealers, OEMs and Consumers?
April 18 , 2018 – Plugging In: How Electric Vehicles Could Impact Your Service Department
March 30, 2018 – The Future of your Service Department
February 8, 2018 – You Think Your Customers are Happy? Do This & Watch How Fast That Changes!
January 31, 2018 – The Art of Turning Complaints into New Customers
November 21, 2017 – Making the Case for Texting Consumer Recall Notices
October 27, 2017 – To Improve Customer Experience, Employees Must Own It!
October 20, 2017 – Is Selling a Car More Important than Preserving a Life?
October 4, 2017 – One Small Way to Slay the Recall Dragon
September 15, 2017 – The UK’s Surprising Recall Compliance Solution
August 31, 2017 – Human Capital: How Teamwork Can Increase Revenue
August 21, 2017 – Should Manufacturers Be Able to Recall Recalls?
July 13, 2017 – Where Do We Go from Here? The Recall Compliance Challenge
June 20, 2017 – The Hidden & Deadly Side of Airbag Recalls
June 12, 2017 – ELEAD1ONE Announces Integration with Recall Masters
May 12, 2017 – Why are Consumers So Ambivalent about Bringing Recalled Vehicles into Your Dealership?
April 10, 2017 – Is a Reasonable Consumer Expectation Too Much to Ask?
March 23, 2017 – Driver Liability May Soon Steer Uber/Lyft Drivers Away from Recalled Vehicles
March 10, 2017 – What Happens When Recalls Start Influencing Buyers?
February 27, 2017 – Can Your Used Car Buyers Trust You?
February 9, 2017 – Why Recalls Won’t Ever Go Away: Part 2
January 18, 2017 – Why Recalls Won’t Ever Go Away: Part 1
January 6, 2017 – A New Year’s Resolution to Service Consumers
December 16, 2016 – When it Comes to Recalls, What is Legal May Also Leave You Liable
November 23, 2016 – Recalls: Let’s Show a United Front in Solving this Problem
November 9, 2016 – Florida Dealer Takes Stand Against Recalls
October 3, 2016 – Recall Masters Sponsors Auto Rental Summit, the Premium Educational Training Conference for Auto Rental Companies
August 29, 2016 – A Unique Value Proposition to Rule Them All
August 23, 2016 – Recall Masters Integrates with Auto Rental Systems Cloud-Based Loaner Car Management System
August 15, 2016 – Auctions and Recalls: Swimming with Sharks
July 25, 2016 – Recall Masters adds “Don’t Drive” & “Stop Sale” Recall Tracking to its Software System
July 20, 2016 – Recall Masters’ Christopher Miller to Present “Rein in the Recall Revolution” at Digital Dealer 21
July 8, 2016 – How Due Diligence with Recalls Can Pay Dividends
June 24, 2016 – Dangerous Recalls May be Leaving your Service Lane Unrepaired (Contributing Article)
June 15 – Does Recall Non-Compliance Leave Your Dealership More Liable & At Risk?
May 31, 2016  – Recall Masters Launches Rental Car Agency Recall Monitoring Service
May 26, 2016 – Making Fans of Recall Customers: Nothing Worth Having Comes Easy (Contrubuting Article)
May 16, 2016 – AutoLoop Partners with Recall Masters to Revolutionize Vehicle Repairs
June 15, 2015 – Why Are Americans the Procrastination Nation When It Comes to Responding to Automotive Recalls? (Contributing Article)
April 19, 2016 – Recalls and Marketing Bad News (Contributing Article)
February 2, 2016 – Train Your Way to Service Revenue and Growth (Contributing Article)

Driving Sales

August 30, 2019 – An Innovative Way to Keep the Roads Safe & Bring in Customers
August 13, 2019 – Getting Service Recommendations Is Child’s Play
August 2, 2019 – How Can Your Dealership Win Business from Recall Customers?
July 17, 2019 – A Tidal Wave of Change May Be on Its Way to Dealerships
July 2, 2019 – What’s the Silver Lining in this New Car Sales Slump We’re In?
June 17, 2019 – Is Ridesharing Always Safe? Hail NO!
June 5, 2019 – Navigating the Maze of New In-Vehicle Technology
May 16, 2019 – The Great Race Against Time!
May 16, 2019 – The Problems with Selling Used Cars with Recalls – Part 1
April 29, 2019 – Are You A Good Leader?
April 16, 2019 – Can You Hear Me Now?
April 1, 2019 – The Sales-to-Service Handoff Can Translate to Serious Revenue & Loyal Customers
March 21, 2019 – Takata Strikes Back with a Vengeance
March 7, 2019 – When it Comes to Technicians, Dealerships May Need a Bigger Boat
February 12, 2019 – Technicians are the Key to Dealerships’ Future
January 21, 2019 – Turning Recalls from Trash to Treasure
December 26, 2018 – The Growing Used Vehicle Market May Be Great for Consumers
December 10, 2018 – Customer Experience Upgrades in 3 Simple Steps
November 13, 2018 – As Safety Value Increases, So Do Repairs
October 24, 2018 – Why Technicians will Soon Rule the Automotive Industry
October 19, 2018 – When Digital Starts Winning, Fight Back
September 27, 2018 – The Pitfalls of Discounting Service
September 21, 2018 – Hello, Is It Me You’re Looking For?
September 5, 2018 – Take a Good Look at Your Recall Customers
August 27, 2018 – Advancing Technology and the Public Threat
July 31, 2018 – Are We Playing Whack-A-Mole with Recalls?
June 22, 2018 – One Small Step Is a Good Start to a Long Journey
June 17, 2018 – When Batman Decides a Recall Isn’t Enough
May 18, 2018 – Outsourcing Customer Communications – Should the Service Department Worry?
May 8, 2018- What Do Car Subscription Services Mean for Dealers, OEMs and Consumers?
April 18 , 2018 – Plugging In: How Electric Vehicles Could Impact Your Service Department
March 30, 2018 – The Future of your Service Department
February 8, 2018 – You Think Your Customers are Happy? Do This & Watch How Fast That Changes!
January 31, 2018 – The Art of Turning Complaints into New Customers
November 21, 2017 – Making the Case for Texting Consumer Recall Notices
October 27, 2017 – To Improve Customer Experience, Employees Must Own It!
October 20, 2017 – Is Selling a Car More Important than Preserving a Life?
October 4, 2017 – One Small Way to Slay the Recall Dragon
September 15, 2017 – The UK’s Surprising Recall Compliance Solution
August 31, 2017 – Human Capital: How Teamwork Can Increase Revenue
August 21, 2017 – Should Manufacturers Be Able to Recall Recalls?
July 13, 2017 – Where Do We Go from Here? The Recall Compliance Challenge
June 20, 2017 – The Hidden & Deadly Side of Airbag Recalls
May 12, 2017 – Why are Consumers So Ambivalent about Bringing Recalled Vehicles into Your Dealership?
April 10, 2017 – Is a Reasonable Consumer Expectation Too Much to Ask?
March 23, 2017 – Driver Liability May Soon Steer Uber/Lyft Drivers Away from Recalled Vehicles
March 10, 2017 – What Happens When Recalls Start Influencing Buyers?
February 27, 2017 – Can Your Used Car Buyers Trust You?
February 9, 2017 – Why Recalls Won’t Ever Go Away: Part 2
January 18, 2017 – Why Recalls Won’t Ever Go Away: Part 1
January 6, 2017 – A New Year’s Resolution to Service Consumers
December 16, 2016 – When it Comes to Recalls, What is Legal May Also Leave You Liable
November 23, 2016 – Recalls: Let’s Show a United Front in Solving this Problem
November 9, 2016 – Florida Dealer Takes Stand Against Recalls
August 26, 2016 – A Unique Value Proposition to Rule Them All
August 15, 2016 – Auctions and Recalls: Swimming with Sharks
July 8, 2016 – How Due Diligence with Recalls Can Pay Dividends
June 24, 2016 – Dangerous Recalls May be Leaving your Service Lane Unrepaired (Contributing Article)
June 15, 2016 – Does Recall Non-Compliance Leave Your Dealership More Liable & At Risk? (Contributing Article)
June 3, 2016  – Making Fans of Recall Customers: Nothing Worth Having Comes Easy, Part II (Contributing Article)
May 16, 2016 – AutoLoop Partners with Recall Masters to Revolutionize Vehicle Repairs
March 24, 2016 – Recall Masters Appoints Dan Beres as Chief Operating Officer
January 26, 2016 – Recall Masters Becomes One Stop Shop for Auto Dealer Recall Communication Services
November 24, 2015 – Recall Masters Launches New Website: A One-Stop Source of Automotive Recall News, Data, Training and Communications
May 27, 2015 – Recall Masters Launches Rambo; New Platform Revolutionizes Recall Marketing Industry for Auto Dealers

Dealer Elite

August 30, 2019 – An Innovative Way to Keep the Roads Safe & Bring in Customers
August 13, 2019 – Getting Service Recommendations Is Child’s Play
August 2, 2019 – How Can Your Dealership Win Business from Recall Customers?
July 17, 2019 – A Tidal Wave of Change May Be on Its Way to Dealerships
July 2, 2019 – What’s the Silver Lining in this New Car Sales Slump We’re In?
June 17, 2019 – Is Ridesharing Always Safe? Hail NO!
June 5, 2019 – Navigating the Maze of New In-Vehicle Technology
May 16, 2019 – The Great Race Against Time!
April 29, 2019 – Are You A Good Leader?
April 16, 2019 – Can You Hear Me Now?
April 1, 2019 – The Sales-to-Service Handoff Can Translate to Serious Revenue & Loyal Customers
March 21, 2019 – Takata Strikes Back with a Vengeance
March 7, 2019 – When it Comes to Technicians, Dealerships May Need a Bigger Boat
February 12, 2019 – Technicians are the Key to Dealerships’ Future
January 21, 2019 – Turning Recalls from Trash to Treasure
December 26, 2018 – The Growing Used Vehicle Market May Be Great for Consumers
December 10, 2018 – Customer Experience Upgrades in 3 Simple Steps
October 24, 2018 – Why Technicians will Soon Rule the Automotive Industry
October 19, 2018 – When Digital Starts Winning, Fight Back
September 27, 2018 – The Pitfalls of Discounting Service
September 21, 2018 – Hello, Is It Me You’re Looking For?
September 5, 2018 – Take a Good Look at Your Recall Customers
August 27, 2018 – Advancing Technology and the Public Threat
July 31, 2018 – Are We Playing Whack-A-Mole with Recalls?
June 22, 2018 – One Small Step Is a Good Start to a Long Journey
June 17, 2018 – When Batman Decides a Recall Isn’t Enough
May 18, 2018 – Outsourcing Customer Communications – Should the Service Department Worry?
May 8, 2018- What Do Car Subscription Services Mean for Dealers, OEMs and Consumers?
April 18 , 2018 – Plugging In: How Electric Vehicles Could Impact Your Service Department
March 30, 2018 – The Future of your Service Department
February 8, 2018 – You Think Your Customers are Happy? Do This & Watch How Fast That Changes!
January 31, 2018 – The Art of Turning Complaints into New Customers
November 21, 2017 – Making the Case for Texting Consumer Recall Notices
October 27, 2017 – To Improve Customer Experience, Employees Must Own It!
October 20, 2017 – Is Selling a Car More Important than Preserving a Life?
October 4, 2017 – One Small Way to Slay the Recall Dragon
September 15, 2017 – The UK’s Surprising Recall Compliance Solution
August 31, 2017 – Human Capital: How Teamwork Can Increase Revenue
August 21, 2017 – Should Manufacturers Be Able to Recall Recalls?
July 13, 2017 – Where Do We Go from Here? The Recall Compliance Challenge
June 20, 2017 – The Hidden & Deadly Side of Airbag Recalls
May 12, 2017 – Why are Consumers So Ambivalent about Bringing Recalled Vehicles into Your Dealership?
April 10, 2017 – Is a Reasonable Consumer Expectation Too Much to Ask?
March 23, 2017 – Driver Liability May Soon Steer Uber/Lyft Drivers Away from Recalled Vehicles
March 10, 2017 – What Happens When Recalls Start Influencing Buyers?
February 27, 2017 – Can Your Used Car Buyers Trust You?
February 9, 2017 – Why Recalls Won’t Ever Go Away: Part 2
January 18, 2017 – Why Recalls Won’t Ever Go Away: Part 1
January 6, 2017 – A New Year’s Resolution to Service Consumers
December 16, 2016 – When it Comes to Recalls, What is Legal May Also Leave You Liable
November 23, 2016 – Recalls: Let’s Show a United Front in Solving this Problem
November 9, 2016 – Florida Dealer Takes Stand Against Recalls
August 26, 2016 – A Unique Value Proposition to Rule Them All
August 15, 2016 – Auctions and Recalls: Swimming with Sharks
July 8, 2016 – How Due Diligence with Recalls Can Pay Dividends
June 24, 2016 – Dangerous Recalls May be Leaving your Service Lane Unrepaired (Contributing Article)
June 15, 2016 – Does Recall Non-Compliance Leave Your Dealership More Liable & At Risk? (Contributing Article)
June 3, 2016 – Making Fans of Recall Customers: Nothing Worth Having Comes Easy, Part 2 (Contributing Article)
May 26, 2016 – Making Fans of Recall Customers: Nothing worth Having Comes Easy, Part 1 (Contributing Article)
April 19, 2016 – Recalls and Marketing Bad News (Contributing Article)
March 18, 2016 – Recalls, Used Cars & Bold Moves (Contributing Article)
March 4, 2016 – Don’t Let Poor CSI Make You Afraid of Recall Customers (Contributing Article)
February 24, 2016 – Communication is the Key to Profits (Contributing Article)

Automotive News

February 19, 2018 – Lawsuit over service text messages dismissed
August 21, 2017 – New software helps dealerships track safety recalls better (Feature Article)
April 11, 2016 – There’s big money in the recall crisis (Feature Article)

Auto Rental News

July 5, 2017 – ProMax Launches Recall Check Feature
August 23, 2016 – Recall Masters Integrates With Auto Rental Systems
June 1, 2016 – Recall Masters Launches Monitoring Service for Rental Companies

Auto Remarketing Magazine

March 9, 2018 – Donlen rolls out comprehensive recall management tool (RM Partner)
July 24, 2017 – Recall Masters latest integration addresses new recall legislation (Record360)
June 30, 2017 – ProMax adds open recall monitoring tool
June 13, 2017 – ELEAD1ONE, lane management app integration offers recall info
March 28, 2017 – How California is responding to defective airbags
August 23, 2016 – Recall Masters integrates with cloud-based Auto Rental Systems
July 25, 2016 – More than 45M vehicles recalled between ’13 and ’15 remain unrepaired
May 31, 2016 – Recall Masters launches daily alert service
May 16, 2016 – AutoLoop partners with Recall Masters to help bridge recall-service gap

Auto Dealer Daily/Monthly

June 12, 2017 – ELEAD1ONE Announces Integration With Recall Masters
May 17, 2016 – Recall Masters Now Integrated Into AutoLoop’s Fixed Ops Suite
January 26, 2016 – Recall Masters Adds New Features to Recall Service
November 25, 2015 – Recall Masters Launches New Website
December 1, 2015 – TimeHighway, Recall Masters Team Up on Recall Service Solution
June 3, 2015 – Recall Masters Launches Marketing Platform for Factory Recalls

F&I and Showroom Magazine

July 24, 2017 – Recall Masters Integrates With Record360
June 12, 2017 – ELEAD1ONE Announces Integration With Recall Masters
May 17, 2016 – Recall Masters Now Integrated Into AutoLoop’s Fixed Ops Suite
January 26, 2016 – Recall Masters Adds New Features to Recall Service
December 1, 2015 – TimeHighway, Recall Masters Team Up on Recall Service Solution

Auto Success Magazine

July 4, 2019 – Are Your Eyes Fixed on the Recall Target?

Street Insider

May 26, 2015 – Recall Masters Launches Rambo; New Platform Revolutionizes Recall Marketing Industry for Auto Dealers

Car Biz Today

October 30, 2015 – Today’s Owner Of A Recalled Vehicle Can Be Tomorrow’s Happy Service Or Sales Customer (Contributing Article)

Other News Outlets

Yahoo! Finance – January 26, 2016 – Recall Masters Becomes One Stop Shop for Auto Dealer Recall Communication Services

AutoSuccess Podcast – 07.12.2019

Interview with Dan Beres, Managing Partner of Recall Masters

AutoSuccess Podcast – 04.20.2017

Interview with Christopher Miller, CEO of Recall Masters

Recall Masters Presentation at DD22 

On the Front Lines of the Consumer Recall Process

Current and Past Issues
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