The Recall Masters Advantage

Since the start of 2014, there have been more than 100 million vehicle recalls in the United States of America.  That number is just shy of half of all vehicles on the road today.  And most of the affected cars have yet to be repaired.  In fact, our data indicates that 1 in 4 vehicles on US roads today has an open recall.  In fulfilling our mission of taking every unsafe car off the road, Recall Masters builds turnkey Recall Departments that yield tremendous benefits for dealerships all across the country.  You see, open recalls also present dealerships with a unique market opportunity to restore consumer confidence, grow sales and service revenue, drive up their dealership’s CSI and restore the brand’s integrity in the eyes of the consumer.  Let Recall Masters show you how.

Premier Recall Knowledge Base

Leverage the industry’s most comprehensive source of recall and vehicle owner information for most every major auto make. Use our online services to check for recalls on individual vehicles or all vehicles in your inventory.

Vehicle Owner Communications

We help automakers and their dealers achieve response rates to recall reminders up to 5X higher than direct mail alone by combining direct mail, email and phone contact.

Recall Masters Academy

Auto dealers can ensure recall campaign success using our program that provides best practices, tools and processes to ensure their entire staff maximizes profit and the opportunity to gain customers for life.

Recall Masters by the Numbers

50 +
Data sources
We partner with the leading data providers and conduct extensive digital forensics to match vehicles with open recalls and their current owners.
46
Automakers
We maintain the most comprehensive source of recall information for most every automobile manufacturer.
5000 +
Unique recalls
We monitor an ever growing number of NHTSA-mandated and OEM safety recalls.
46 M
Recalled vehicles
We track recalled vehicles in the US since year 2000, many of which have multiple unperformed recalls.

Today’s consumers are fickle and more demanding than ever. Why wouldn’t they be – they have countless service and product providers fighting over their limited spend in an environment that has never been shy to remind them that the customer is king. To top it off, customer loyalty is more fragile than ever as consumer choices have increased. For the automotive industry, the brittle landscape of consumer loyalty has dealership professionals living on the edge of calamity. One misstep could see a longtime customer defecting to a competitor – and the consumer will not lose a second of sleep in the process. Currently, dealership profits are dropping in sales; and service is forecast to take an even larger role in a dealership’s bottom line. Therefore, customer retention becomes much more of a priority. To thrive, it is critical to a dealership’s long-term success to retain a loyal customer base – that means providing a great customer experience. Keep in mind, however, that having a loyal customer and retaining it are two very different things…read the entire blogpost here.

In Recall News

For all recall-related news and updates, see our Recall News section.

For all Recall Masters news and updates, see our Press section.

July 21, 2017 – Recall Masters Announces Integration with Record360.  Read the press release.

July 5, 2017 – Recall Masters Partnership – “ProMax Launches Recall Check Feature” in Auto Rental News.  

June 14, 2017 – Recall crisis: Are Alaskans putting the brakes on fixing recalls?  Featured on NBC KTUU Channel 2 Alaska

Has your inventory or fleet been recalled?

We keep track of recalls on vehicles since model year 2000

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