Put safety first and turn your recall department into a revenue powerhouse!

More than 1 in 4 BMW/MINI vehicles on the road today have an open recall.  While it’s a crisis for all consumers and the entire auto industry, it’s also an opportunity for BMW North America centers to be a beacon of safety in their community.  And that’s not all.  Recall Masters, the #1 provider of comprehensive recall solutions, helps BMW North America dealerships build a Recall Department and find new/lost/lapsed customers, spawning unique benefits only possible through proactive recall management, including:

  •    Acquire First Time Customers
  •    Increase Customer Pay Revenue
  •    Build Service Effectiveness & Mobile Usage
  •    Win Back Lost Customers
  •    Save CSI and Protect the Brand

 

While recalls are plentiful, so are the challenges.  We’ve jumped through the hoops so that you don’t have to.  The only thing you need to do is invest just a few minutes to see what Recall Masters can do in the zip codes surrounding your center.

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Learn about recall opportunity in zip codes around your center with an exclusive report!

Barry Fleischman
Service Manager

BMW of Bloomfield

“The response rate that the Recall Masters program has generated in the first 2 months has been absolutely amazing! We are thrilled with how successful Recall Masters has been at scheduling service appointments with BMW owners who have open recall campaigns on their vehicles. Our General Manager Bill Finsilver and I audited the Recall Masters results and determined that 100% of the people that made service appointments with Recall Masters showed up at our Service Center as scheduled to get their recall repaired. In short, the Recall Masters program has totally exceeded our expectations!”

BMW Results

Every BMW North America dealership and market is different, but one outcome is consistent – ROI!  These results don’t come easy, as evident in other “recall” efforts that don’t employ digital forensics and multi-channel communications.  It’s one thing to uncover VINs with open recalls, and quite another driving customers into your dealership.

*Data updated 2/15/2019.  Results vary by dealership and market. 

List includes highlighted BMW Centers with qualifying criteria.   Identities of stores have been blurred to preserve confidentiality.

What Makes Us #1 

Recall & Vehicle Owner Intelligence

Our technology and knowledgebase make us #1. Trusted by the largest dealer groups and OEMs, our platform analyzes data from more than 50 sources to target strategic recall opportunities. Superior data enables you to service more customers better and faster and upsell more services and vehicle sales.

We Build Your Customized Recall Department

From a Call Center Hotline team that fields consumer inquiries and schedules service appointments to a Recall Department webpage that captures leads, our many innovative solutions are integrated into your existing processes in order to empower your staff and keep consumers connected to your dealership.

Multi-Channel Communications Services

Our ground-breaking, 12-touchpoint communications drive traffic to your dealership. Digital Forensics technology identifies active recalls that were never completed. Target 2-3X more recalls than previously realized by tracking down the current/secondary owners. Put OEM and NHTSA-compliant communications to work for you. 

Find Out What the Opportunity is in the Zip Codes Around Your Center!

Team BMW/MINI at Recall Masters oversees the BMW North America effort and can share with you the opportunity in the zip codes around your center.  It all begins with you reaching out to our BMW Team using this form or by emailing sales@recallmasters.com .  From there, we will invite you to review a detailed report of VIN counts for those zip codes.  Time is of the essence, as consumers are looking for an authorized service center to address their recall.  Thank you for your inquiry.

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