Dear ABC DEALER Family Member,

 

At ABC DEALER, your health, well-being and safety are our top priority, especially during this challenging time.  We understand that your vehicle is a vital link to critical health services, medication and groceries.  As such, we are committed to remaining open to offer expedient and safe vehicle servicing and maintenance.

In order to protect you and our associates, we are adhering to all CDC guidelines and offering additional vehicle disinfection at vehicle drop-off and return.  These added measures, which will come at NO COST TO YOU, are in place during the COVID-19 outbreak to ensure your health and peace of mind.

 

COVID-19 Action Plan: FREE to all Service Customers

  • Your vehicle safely returned to you, disinfected prior to and after servicing
  • Pickup and delivery to your home and office is available within a 15-mile radius. Services available during operating hours.
  • For consumers who prefer to drop off/pick up at the dealership, strict social distancing observed in our service drive
  • For extended repairs, a disinfected loaner car will be made available

 

Unfortunately, the coronavirus is not the only threat in the world.  More than 1 in 4 vehicles on the road today have an unrepaired safety recall, a government-mandated warning intended to safeguard consumers.  We invite you to visit our site at AbcDealer.com/recall-check to check to see if your vehicle has been affected.

If your vehicle has a recall, we urge you to attend to it immediately, as we expect a disruption in the global supply chain to cause a parts shortage.  It is a real possibility that, in 3 months, replacement parts will not be available.  Please take immediate action.  All recall repairs and disinfection also come at NO COST TO YOU.

Finally, we know that finances can be tough right now, so to assist with expenses, we’d like to offer a $50 dealer services gift card to all customers who service with us at this time.  The gift card can be applied towards any additional services or parts.**

To assist you with your needs, call the ABC DEALER Service Department at 555.555.5555 (Monday–Friday 8 am to 5 pm PST, Saturday-Sunday from 9 am to 3 pm PST, visit AbcDealer.com/service or click the button below to schedule service.

Sincerely,

ABC Dealer
123 Automotive Dr,
SomeTownship, CA 95555
555.555.5555
service@abcdealer.com

 

It is times like this that bring the best out in all of us.  ABC Dealer is a proud sponsor of the Give Back to SomeTownship Community Outreach program, which provides meals and services to Seniors in our community.  If you would like to help or make a contribution, please visit www.SomeTownshipHelp.com/coronavirus .

 

 

* Covid-19 Action Plan services are included with all servicing while the Covid-19 outbreak and National Emergency remain in place or by July 1, 2020, whichever comes first.

**Dealer Services Gift Card is not a credit card and has no cash value.  The card can only be used towards the purchase of dealership services and products.  See card for details and restrictions.

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