Recall Masters Marketing & Sales Documents

Some documents are for internal use only and can only be accessed with authorized credentials to the JOHNNY knowledge portal.

Corporate Documentation

RM Credentials

This 0ne-page document provides a brief summary of Recall Masters – corporate backgrounder.

Mutual NDA

Non-Disclosure Agreement that outlines confidential information that parties wish to share with one another for certain purposes, but wish to restrict access to or by third parties. .

Supported Makes List

Download a listing of all makes in the US and Canada that are supported by the Recall Masters platform.

RM Customer Performance Sheet

8.5″ x 11″ single-sided document that provides key Recall Masters ROI data, customer excerpts and a small list of dealer clients.

Sales Administration

Note: Select sales tools are located on the JOHNNY Sales page.  Marketing materials are now sorted by RM (all makes) and by OEM.  Scroll down to see the “Sales Tools by OEM” section.

Master Services Agreement

For use with DEALER GROUP or MULTIPLE stores.  Download the most up-to-date version of the Master Services Agreement.  You must have access to JOHNNY (access to RM staff only).

Services Agreement

For use with INDIVIDUAL dealership. Download the most up-to-date version of the RM Services Agreement.  You must have access to JOHNNY (access to RM staff only).

Data Privacy and Security Addendum

This document supplements and forms part of the Agreement between Customer and Recall Masters and applies to any Personal Information contained within the Customer Data Recall Masters receives from Customer under the Agreement.

Marketing Collateral

Recall Masters Sales Proposal

Download the most up-to-date version of the RM Sales Proposal.  You must have access to JOHNNY (access to RM staff only).

Reference Guide

Generally used as a client overview of Recall Masters’ suite of comprehensive recall management.  Can also be used for prospective clients and interested parties.  Download the complete Reference Guide.

Reference Guide – LOW RESOLUTION

Same document, but lower resolution for use in a mobile environment.  Generally used as a client overview of Recall Masters’ suite of comprehensive recall management.

Sample Open Recall Report

Download an example of the report that Recall Masters provides to prospective customers upon submission of the Open Recall Report Request Form.

Case Study

Case study involving Sullivan Brothers Toyota, which generated $384,000 in service revenue and approximately $2 million in vehicle sales.

Media Highlights

Download a reprinted article from the August 21, 2017 issue of FixedOps Journal from Automotive News.  The article features Recall Masters.

Enterprise Services Product Sheet

Download the Enterprise Services product sheet, which outlines solutions for strategic partners.

Enterprise Services PPT

Download the most up-to-date version of the Enterprise Services PowerPoint.  You must have access to JOHNNY (access to RM staff only).

R+ Premium: Recall Management & Retention Solutions

R+ Premium Video

Long Video: 7:54

R+ Premium Video

Medium Video: 5:18

R+ Premium Video

Short Video: 1:41

R+ Standalone Retention Campaigns

R+ Sales Agreement

For use with R+ Sales Opportunity. Download the most up-to-date version.  You must have access to JOHNNY (access to RM staff only).

R+ Product Sheet

Learn more about R+, a customer acquisition and retention program built around Gift Cards.  Download the product sheet with specification and a case study.

R+ Gift Card Campaign Sales Presentation

Download the most up-to-date version of the R+ Gift Card Campaign sales PowerPoint.  You must have access to JOHNNY (access to RM staff only).

R+ Gift Card Campaign ROI

Learn more about the performance of R+ Gift Card Campaigns at some of our key dealership clients.  ROI summaries from a variety of brands and campaigns.

CallCapture

CallCapture Sales Agreement

For use with CallCapture Sales Opportunity. Download the most up-to-date version.  You must have access to JOHNNY (access to RM staff only).

CallCapture Product Sheet

Learn more about CallCapture, a dealer call center services solution to retrieve overflow, after hours and RecallCheck phone calls.  Download the product sheet.

Graphic Standards

RM Logos

An assortment of logos, including RM logos, CallCapture, R+ and others.

Recall Masters Letterhead

Download the most up-to-date version of the RM letterhead.  You must have access to JOHNNY (access to RM staff only).

Recall Masters Documentation Template

Download the most up-to-date version of the RM documentation template.  You must have access to JOHNNY (access to RM staff only).

RM Web Conference Backgrounds

Download RM-branded background images for webconferences.  Access to RM staff only. click here

RM Academy Training Videos

More training videos can be found on the RM Academy Learning Portal at www.recallmasters.com/clients  and logging in with password – SaferCars123!  The RM Internal Training Portal is available by clicking here.

RM Marketing & Sales Videos

RM Recall Management

RDWP

CallCapture

The complete library of RM videos can be found on the company’s Vimeo page – click here

State of Recalls Report


2022 State of Recalls data summary.


2022 State of Recalls white paper brief

More RM Content

Recall Rundown Newsletter

Read current and archived issues of the Recall Rundown Newsletter

Recall Masters Blog

Read current and archived blog posts from the Recall Masters Blog.

Sales Tools by OEM

Some documents are for internal use only and can only be accessed with authorized credentials to the JOHNNY knowledge portal.

Sales Presentation

Sales Presentation

Sales Presentation

Collateral

  • info coming soon

Recall Department Webpages

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