Put safety first and turn your recall department into a revenue powerhouse!

More than 1 in 4 Mazda vehicles on the road today have an open recall.  While it’s a crisis for all consumers and the entire auto industry, it’s also an opportunity for Mazda North America dealerships to be a beacon of safety in their community.  And that’s not all.  Recall Masters, the #1 provider of comprehensive recall solutions, helps Mazda North America dealerships build a Recall Department and find new/lost/lapsed customers, spawning unique benefits only possible through proactive recall management, including:

  • Acquire First Time Customers
  • Increase Customer Pay Revenue
  • Increase Vehicle Sales
  • Win Back Inactive Customers
  • Save CSI & Preserve Brand Integrity

 

While recalls are plentiful, so are the challenges.  We’ve jumped through the hoops so that you don’t have to.  The only thing you need to do is invest just a few minutes to see what Recall Masters can do in the zip codes surrounding your dealership.

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Attend the exclusive webinar for Mazda’s Western Region:

Kurt S. Sauer
Service Director

Scott Mazda Volvo

“We are very happy with the Recall Masters program. Previously, we partnered with another vendor to seek out new and lapsed customers to increase our CP revenue. The reports they provided us showed an increase in business, but upon review we found that a majority were our existing customers that were simply coming in to redeem massively discounted service. Since converting to Recall Masters, we saw a significant increase in “non-discounted” traffic within less than 2 months. It was measurable by RO counts, total income, and just seeing the appointments coming through our scheduling program. We have had terrific ROI ever since, and look forward to continuing our partnership with Recall Masters going forward.”

Mazda Results

Every Mazda North America dealership and market is different, but one outcome is consistent – ROI!  These results don’t come easy, as evident in other “recall” efforts that don’t employ digital forensics and multi-channel communications.  It’s one thing to uncover VINs with open recalls, and quite another driving customers into your dealership.

*Data updated 10/1/2019.  Results vary by dealership and market. 

Learn about recall opportunity in zip codes around your dealership with an exclusive report!

What Makes Us #1 

Recall & Vehicle Owner Intelligence

Our technology and knowledgebase make us #1. Trusted by the largest dealer groups and OEMs, our platform analyzes data from more than 50 sources to target strategic recall opportunities. Superior data enables you to service more customers better and faster and upsell more services and vehicle sales.

We Build Your Customized Recall Department

From a Call Center Hotline team that fields consumer inquiries and schedules service appointments to a Recall Department webpage that captures leads, our many innovative solutions are integrated into your existing processes in order to empower your staff and keep consumers connected to your dealership.

Multi-Channel Communications Services

Our ground-breaking, 12-touchpoint communications drive traffic to your dealership. Digital Forensics technology identifies active recalls that were never completed. Target 2-3X more recalls than previously realized by tracking down the current/secondary owners. Put OEM and NHTSA-compliant communications to work for you. 

Find Out What the Opportunity is in the Zip Codes Around Your Dealership!

Team Mazda at Recall Masters oversees the Mazda North America effort and can share with you the opportunity in the zip codes around your dealership.  It all begins with you reaching out to our Mazda Team using this form or by emailing sales@recallmasters.com .  From there, we will invite you to review a detailed report of VIN counts for those zip codes.  Time is of the essence, as consumers are looking for an authorized service center to address their recall.  Thank you for your inquiry.

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