Recall Rundown eNewsletter from Recall Masters

December 2019 Newsletter
presented by Recall Masters

Join Recall Masters at NADA 2020

Join Recall Masters at NADA 2020
RM hosting private meetings on February 14 and 15 at the Renaissance Hotel in Las Vegas

Learn more about how your dealership or organization can benefit from recall data, technology and communications by scheduling a private meeting with Recall Masters.  These scheduled meetings take place at the annual dealer convention over a two-day period just steps from the Las Vegas Convention Center.  A meeting host will escort scheduled guests to and from the Renaissance Hotel.  Shuttle transportation will be provided, though the meeting space is just a short 5-minute walk away.  Schedule a session with Recall Masters at NADA here

The Wrong Way to Increase Service Revenue

The Wrong Way to Increase Service Revenue
A Blog Post from Dan Beres

In search of service revenue, dealerships turn to randomly scheduling service appointments regardless of shop capacity. Or they take everyone that drives up. This can easily overwhelm the service department. It leaves customers frustrated and causes a LOSS in service revenue from both new/drive-up customers and customers with appointments.  How many times have you heard about the customer that made an appointment for a quick service who had to wait hours for an oil change? Or the regular the full blog article here

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