Recall Rundown eNewsletter from Recall Masters

October 2019 Newsletter
presented by Recall Masters

How Will Robots Affect Driver Safety?

California Rolls In Era of Improved Recall and Warranty Reimbursment for Dealerships
Governor signs CA AB179 into law

For franchised dealerships at or near service department capacity, recall repairs and warranty work took a back seat to CP.  Under the hood, repairs are pretty much the same.  But, when it comes to reimbursement, vehicle owners facing a recall or tapping into their warranties for much-needed repairs aren't on equal footing.  The vast majority of dealerships provide the same access to service regardless of reimbursement, however, a new law delivers the break dealerships and consumers have been clamoring for.  California's AB179 now requires manufacturers to provide reasonable reimbursement (at or near retail rates) to dealers for recall and warranty work CA AB179 in its entirety here


Leverage Your Marketing to Gain More Service Business!

Leverage Your Marketing to Gain More Service Business!

A Blog Post from Dan Beres

Retention is vital for long-term profitability and health. Some dealers coast along thinking they have retention covered, when, in fact, nothing could be further from the truth. Sure, offering a great customer experience in service can head you in the right direction. However, it is not just free coffee, donuts, or wi-fi access that bring customers back. Customers come back to the dealership because they trust that their vehicle will the full blog article here


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