FCA Dealerships Invited to Explore the Opportunity that Recalls Create
An Exclusive Event for CDJR Dealerships

Over the next 2 months, Recall Masters is inviting FCA dealerships to learn more about recalls and review results from other CDJR dealerships that are reaching out to vehicle owners affected by a recall.  The first three sessions take place this month, with more on the horizon.  These events follow the Mopar Parts & Service shows held in Orlando and Las Vegas earlier this year.  Dealers requested a deeper understanding of recalls and what other FCA dealers are doing to drive service revenue while also promoting consumer safety.  Recall Masters plans to host similar dealership webinars for each of the major OEM brands...learn more about these exclusive webinars here
 

Customer Experience Upgrades in 3 Simple Steps
A Blog Post from Christopher Miller

Customers don’t necessarily arrive at your dealership expecting a great experience. When it comes to service, many dread a higher-than-normal repair bill. They expect to hear that additional maintenance is needed and that the repair will take a while. What they don’t expect is to a lot of time at the dealership. Whether the annoyance of long wait times applies to your dealership or not, many customers do, in fact, arrive to your....read the full blog post here
 

Recent Recall News Highlights

• Suzuki Recalls Nearly 19,000 SX4 Vehicles for Power Steering Issues

• Ford Recalls Nearly 35,000 Vehicles Due to Missing Seat Brackets

• Ford Recalls Nearly 300 Nautilus Vehicles Due to Air Bag Issue

• Ford Recalls 114 Explorers Over Potential Fuel Leak

• Honda Recalls Nearly 65,000 Acura MDX Vehicles for Brake Issues

• Lotus Recalls 40 Evora Vehicles for Steering Column Problem

• Toyota Recalls Nearly 17,000 Scion xA Vehicles Due to Air Bag Defect

see all Recent Recall News