Two Florida
Hyundai Dealerships Connect with Lost Service Customers Using
Recalls
Service Activity and New Car Sales Jump Unexpectedly, Boosting
Revenue and the Dealership's Outlook on Recalls
A funny thing
happened on the way to doing the right thing by Hyundai owners
facing recalls in Florida - it turned out to be a huge revenue
opportunity. Cocoa and Coastal Hyundai, have increased service
revenue and sell a significant amount of vehicles out of their
service drive through implementing a full-service recall management
program that helps capture secondary vehicle owners; customers that
were previously lost to them...
read the full dealer case study here
|