Recall Rundown eNewsletter from Recall Masters

June 2018 Newsletter
presented by Recall Masters

When Their Cars Get Recalled, Uber and Lyft Choose Not to Know

State ADAs Eyeing Colorado Legislation that has a Dramatic Impact on Reimbursement for Recall Repairs
Colorado's SB 18-219 requires OEMs to provide fair compensation to its dealerships

For years, dealerships have absorbed a significant part of the financial burden for recalls through OEM reimbursement rates that dealerships argue are out of alignment with fair market rates.  In an interesting twist in the debate, Colorado state's Senate approved a bill that will force OEMs to closer match market rates.  While the bill remains unsigned on the governor's desk, state ADAs are looking to the outcome and considering similar legislation in their own states.

read more details on Colorado SB 18-219

Outsourcing Customer Communications – Should the Service Department Worry?

Outsourcing Customer Communications – Should the Service Department Worry?
A Blog Post from Christopher Miller

There are few things sales managers find more painful than looking into their CRM and finding unanswered sales leads - whether those leads sat for hours or sometimes, days, each is a missed opportunity. That’s why there are so many outsourced BDC services that provide lead follow-up for dealers, ensuring customers receive a speedy, accurate response. And now, it seems that...

read the full blog post here

In Other Recall News

Recent Recall News Highlights

see all Recent Recall News

Request A Free Open Recall Report

Network with other Auto Industry Executives

© 2018 Recall Masters, Inc.
92 Argonaut, Suite 200 |  Aliso Viejo, CA 92656