Recall Rundown eNewsletter from Recall Masters

March 2018 Newsletter
presented by Recall Masters

Cocktails at the Cosmo Party at NADA 2018

Recall Masters cordially invites all NADA attendees to the party before the party at the luxurious Cosmopolitan on the Las Vegas Strip!  Celebrate 2 special nights during the 2018 NADA Convention.

Friday, March 23 and Saturday, March 24
from 6 to 11 p.m.

The Cosmopolitan Hotel in Las Vegas
includes transportation

Click here to RSVP for Cocktails at the Cosmo Party


You Think Your Customers are Happy? Do This & Watch How Fast That Changes!

You Think Your Customers are Happy? Do This & Watch How Fast That Changes!
A Blog Post from Christopher Miller

Manufacturers hold dealerships accountable for customer satisfaction and the overall experience in both sales and service through surveys. Dealerships that fall behind the acceptable OEM standards can easily suffer consequences that reduce revenue and marketing exposure. And OEMs are increasingly tightening down on these expectations. Why? Because they value brand loyalty and retention. If a customer consistently has a poor experience with their vehicle, local dealership, or both, it is that much easier for a competing brand to conquest...

read the full blog post here

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