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Human Capital: How Teamwork Can Increase Revenue
A Blog Post from Christopher Miller
One challenge in many dealerships is
building an environment where teamwork thrives. Salespeople are
focused on their own individual commissions, not the stores;
technicians are focused on the billable hours they produce, not the
departments; and F&I managers want their penetration and back-end
gross to be high. Aside from management, there’s a simple reason to
explain why departmental self-interest reigns supreme at most...
read the full blog post here
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